No, you are not required to bring a doctor’s referral to access physiotherapy, kinesiology or massage therapy. There are some cases where coverage through certain health care plans require a doctor’s referral.
How do I prepare for my first visit?
Please arrive 5 mins before your session and bring the following with you:
i. Personal Health Care Card Number ii. Doctor’s Referral (if prescribed) iii. Private Clients: if you have extended health care, bring your policy and member ID number/card. iv. ICBC Clients: bring your claim number, adjuster name. v. Please dress in comfortable clothing.
What is your cancellation policy?
Through the pandemic, we are waiving all cancelation fees to incentivize our clients staying home if they feel they are at risk of a positive screening.
Is there parking available?
Yes, street parking along Sawmill Crescent and underground parking is available (directly under the clinic- entrance to parkade is to right of Panago).